LB
Louis B
1 reviews | Active since Sept 2016
09 Feb 2021, 17:59
Sick and tired of phone calls
I have an vox account that has been handed over so today a very unprofesional person phoned me to pay the account i told her that i am unployed and do not have money to pay them . This person do not undetstand that i do not have money to pay them where must i get money to pay them if i am not working .?????? She then put the phone down on me . You phoned my wife my mother etc . I am sick of being treated like a ******** and was told i am laying .....
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VeriCred Collections's replyOfficial
16 Feb 2021, 10:32Good day LOUIS B, thank you for your report. We can understand that you might experience problem and by no means intended to be inconsiderate. Be that as it may, we confim that we have contacted the service provider VOX on your behalf who duly advised that you can return the rooter for credit providing that the equipment is in good working condition and that it can be couriered to their nearest branch. We hereby confirm that we have communicated with you under separate advice and that these details were provided to you. Kind regards.
VeriCred Collections's reply16 Feb 2021, 10:32
Official
Good day LOUIS B, thank you for your report. We can understand that you might experience problem and by no means intended to be inconsiderate. Be that as it may, we confim that we have contacted the service provider VOX on your behalf who duly advised that you can return the rooter for credit providing that the equipment is in good working condition and that it can be couriered to their nearest branch. We hereby confirm that we have communicated with you under separate advice and that these details were provided to you. Kind regards.