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Thembi T
1 reviews | Active since Jan 2014
25 Nov 2024, 16:00
SEND ME MY STATEMENT
You have been on my case for a payment and all I am asking is a statement. Then you guys have the nerve to tell me that all the calls, emails and smes add to my interests. STOP CALLING ME AND STOP SENDING ME SMES. I want a statement of the payments I made to Ampath. Because I believe I am done with that account. Now stop calling me and sending me smes and emails. All I want and have been asking is a statement. Not an smes that tells me I owe R225.00 that is not a statement. All your calls are recorded so that's all I have ever asked for. Your agents don't listen and they are rude. I have been telling them that I want a statement.
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Replies (3)
VeriCred Collections's replyOfficial
25 Nov 2024, 16:10Hello Thembi T, thank you for your review. We thank you for your patience and apologise for the inconvenience caused.
We will forward you your statement today to the above mail address.
The collection fees are still outstanding in terms of the Debt Collectors Act, 114 of 1998.
Thank you, kind regards.
We will forward you your statement today to the above mail address.
The collection fees are still outstanding in terms of the Debt Collectors Act, 114 of 1998.
Thank you, kind regards.
VeriCred Collections's reply25 Nov 2024, 16:10
Official
Hello Thembi T, thank you for your review. We thank you for your patience and apologise for the inconvenience caused.
We will forward you your statement today to the above mail address.
The collection fees are still outstanding in terms of the Debt Collectors Act, 114 of 1998.
Thank you, kind regards.
We will forward you your statement today to the above mail address.
The collection fees are still outstanding in terms of the Debt Collectors Act, 114 of 1998.
Thank you, kind regards.
TT
Thembi T's updateReviewer Update
25 Nov 2024, 16:12So what does you sending me the act, help with?
TT
Thembi T's update25 Nov 2024, 16:12
Reviewer Update
So what does you sending me the act, help with?
VeriCred Collections's replyOfficial
26 Nov 2024, 13:53The Act is quoted to explain to you that you are also liable for the collection fees accrued, not only the overdue portion which you owed our client., since your outstanding account was handed over for collection.
We hereby confirm that we have forwarded you the invoice of your handed over account coupled with our agent statement for payment via email.
Regards.
We hereby confirm that we have forwarded you the invoice of your handed over account coupled with our agent statement for payment via email.
Regards.
VeriCred Collections's reply26 Nov 2024, 13:53
Official
The Act is quoted to explain to you that you are also liable for the collection fees accrued, not only the overdue portion which you owed our client., since your outstanding account was handed over for collection.
We hereby confirm that we have forwarded you the invoice of your handed over account coupled with our agent statement for payment via email.
Regards.
We hereby confirm that we have forwarded you the invoice of your handed over account coupled with our agent statement for payment via email.
Regards.