YS
Yonela S
1 reviews | Active since Nov 2017
22 Nov 2022, 12:35
RUDE UNPROFFESSIONAL CONSULTANTS!
Very Rude, Vile, Clueless, Unprofessional consultants who harass you then drop the call on you while you're speaking!
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Replies (1)
VeriCred Collections's replyOfficial
23 Nov 2022, 13:33Good day Yonela, we thank you for your review and bringing this to our attention.
All our calls are recorded and the matter was duly investigated accordingly as we treat this in a very serious light. Please note that the agent in question was subjected to a disciplinary hearing to prevent a reoccurence of this nature.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
All our calls are recorded and the matter was duly investigated accordingly as we treat this in a very serious light. Please note that the agent in question was subjected to a disciplinary hearing to prevent a reoccurence of this nature.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
VeriCred Collections's reply23 Nov 2022, 13:33
Official
Good day Yonela, we thank you for your review and bringing this to our attention.
All our calls are recorded and the matter was duly investigated accordingly as we treat this in a very serious light. Please note that the agent in question was subjected to a disciplinary hearing to prevent a reoccurence of this nature.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
All our calls are recorded and the matter was duly investigated accordingly as we treat this in a very serious light. Please note that the agent in question was subjected to a disciplinary hearing to prevent a reoccurence of this nature.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.