1 reviews | Active since Dec 2013
Rude call centre staff contacting the wrong people
I just got a call from a woman from Vericred who was referring to my overdue account at a place called Muscle Zone. I explained to her several times that I do not have an account at Muscle Zone and that somebody probably gave them the wrong number, and asked who she is looking for. When she finally understood that she was talking to the wrong person, she cut off the phone without so much as a "Sorry to have bothered you" or even a simple "Goodbye". Horrible horrible rude behaviour.
Good day Stefanie, thank you for bringing this to our attention. We have removed the contact number as stipulated by you on this forum from our system and you will thus not be contacted again in this regard. Under the circumstances we apologise for the inconvenience caused in this regard. Kind regards, VeriCred Collections.
Good day Stefanie, thank you for bringing this to our attention. We have removed the contact number as stipulated by you on this forum from our system and you will thus not be contacted again in this regard. Under the circumstances we apologise for the inconvenience caused in this regard. Kind regards, VeriCred Collections.