IG
Ilze G

1 reviews | Active since Oct 2018

16 Oct 2018, 11:47

Rude and Pathetic Staff

The staff is pathetic and rude, I spoke to two different consultants, they don't give you a chance to speak, you have to pay at a specific date and if you say you really can't they get rude. They say they send banking details so I can make a payment and they don't, then get rude to say that you are the only client that doesn't get any feedback. Definitely doesn't know the Compliance act of treating costumers fairly.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply17 Oct 2018, 12:58
Official

Good day Ilze Gericke, your report of yesterday's date has reference. Please take cognisance of the fact that your allegations and accusations will be investigated accordingly as all our calls are duly recorded. We shall thus be in a position to respond to your claims and revert in due course upon completion of our investigations in this regard. Regards, VERICRED COLLECTIONS (PTY) LTD.