MT
Mihlali T
1 reviews | Active since Dec 2023
11 Dec 2023, 09:33
Rude!!!
Very rude and unprofessional consultants that just hang up on you. They said I would get feedback Friday today the lady hung up on me unbelievable
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VeriCred Collections's replyOfficial
11 Dec 2023, 15:32Hello Mihlali T*****, thank you for your review. We regret your negative experience of an agent being 'rude'. As all our calls are being recorded, your allegations will be duly investigated.
We hereby confirm the following:
- that the letter you require is being issued by our client, i.e. your service provider;
- the letter was requested from them;
- an agent did contact you to explain that the letter will be forwarded upon receipt.
Regards.
We hereby confirm the following:
- that the letter you require is being issued by our client, i.e. your service provider;
- the letter was requested from them;
- an agent did contact you to explain that the letter will be forwarded upon receipt.
Regards.
VeriCred Collections's reply11 Dec 2023, 15:32
Official
Hello Mihlali T*****, thank you for your review. We regret your negative experience of an agent being 'rude'. As all our calls are being recorded, your allegations will be duly investigated.
We hereby confirm the following:
- that the letter you require is being issued by our client, i.e. your service provider;
- the letter was requested from them;
- an agent did contact you to explain that the letter will be forwarded upon receipt.
Regards.
We hereby confirm the following:
- that the letter you require is being issued by our client, i.e. your service provider;
- the letter was requested from them;
- an agent did contact you to explain that the letter will be forwarded upon receipt.
Regards.