T
Tuwaya
1 reviews | Active since Nov 2023
31 May 2025, 17:57
Request for a statement
I recently paid a debt I owed MTN. There was no acknowledgement of receiving the payment. I phoned and the lady who answered the phone took my number and said she was going to come back to me soon, when I had requested for a statement to show that I had paid the debt, but she never did. Please can you send me my statement. I wish you can address all the complains posted here.
Helpful (0)
Replies (3)0
Replies (3)
VeriCred Collections's replyOfficial
02 Jun 2025, 11:38Hello Tuwaya T, thank you for your review. You have settled the MTN debt and the paid-up letter was sent via email to you today.
Kindly note that you need to present the letter to all credit bureaux to have your details updated accordingly.
Kind regards.
Kindly note that you need to present the letter to all credit bureaux to have your details updated accordingly.
Kind regards.
VeriCred Collections's reply02 Jun 2025, 11:38
Official
Hello Tuwaya T, thank you for your review. You have settled the MTN debt and the paid-up letter was sent via email to you today.
Kindly note that you need to present the letter to all credit bureaux to have your details updated accordingly.
Kind regards.
Kindly note that you need to present the letter to all credit bureaux to have your details updated accordingly.
Kind regards.
T
Tuwaya's updateReviewer Update
02 Jun 2025, 18:20Thank you for the prompt response but however I am unable to open the email. I did send a screen shot of the error I am getting when I try to open the attachment. Can you assist . I would also appreciated if you can assist me with the names of credit bureaux I need to present the letter.
T
Tuwaya's update02 Jun 2025, 18:20
Reviewer Update
Thank you for the prompt response but however I am unable to open the email. I did send a screen shot of the error I am getting when I try to open the attachment. Can you assist . I would also appreciated if you can assist me with the names of credit bureaux I need to present the letter.
T
Tuwaya's updateReviewer Update
03 Jun 2025, 11:00Thank you I am now sorted. The responses were prompt. May this swiftness be extended to all your clients.
T
Tuwaya's update03 Jun 2025, 11:00
Reviewer Update
Thank you I am now sorted. The responses were prompt. May this swiftness be extended to all your clients.