Red light customer Service

I just had a phonecall from Vericredit, I swear they are like vultures Dr tell me I must avoid stress but as soon as I see VeriCred on my phone my heart start beating so badly. I sm going to explain one last time. I am Unemployed. I was in ICU with Covid for 2 months. I was on a ventilator and Ecmo for 6 weeks kept in an induced coma. I have a lit of Dr accounts to pay Ampath is NOT the only one. I have 5 accounts that was Handed over. I hace made payment into Ampaths account since December last year. No one can confirm if that money was ever received. I asked if the amount can be combined snd then I will just pay one amount towards the accounts they said it is not possible. Then this agent had the audacity to say that I will settle the 1st account the end of the month. How dare he put words in my mounth.I dont want to speak to any call centre agents because all of the are ***********. I want a Supervisor or Manager to return my call. I am a Mrs and NOT a Mr.