MM
Maserole M
1 reviews | Active since Dec 2022
08 Dec 2022, 15:35
Poor service: proof of payment
I have paid up my MTN account and I have been been asking for proof of payment with no success. I have been calling for a week now and they never respond me.
Helpful (0)
Replies (3)0
Replies (3)
VeriCred Collections's replyOfficial
08 Dec 2022, 16:00Hello Maserole M, thank you for bringing this to our attention.
We will forward you the paid up letter today to the email address as used by you in this review. You are to present the letter to your service provider MTN who listed you in order to have your details updated accordingly on the credit bureaux. We apologise for the inconvenience caused in this regard.
Kind regards.
We will forward you the paid up letter today to the email address as used by you in this review. You are to present the letter to your service provider MTN who listed you in order to have your details updated accordingly on the credit bureaux. We apologise for the inconvenience caused in this regard.
Kind regards.
VeriCred Collections's reply08 Dec 2022, 16:00
Official
Hello Maserole M, thank you for bringing this to our attention.
We will forward you the paid up letter today to the email address as used by you in this review. You are to present the letter to your service provider MTN who listed you in order to have your details updated accordingly on the credit bureaux. We apologise for the inconvenience caused in this regard.
Kind regards.
We will forward you the paid up letter today to the email address as used by you in this review. You are to present the letter to your service provider MTN who listed you in order to have your details updated accordingly on the credit bureaux. We apologise for the inconvenience caused in this regard.
Kind regards.
VeriCred Collections's replyOfficial
09 Dec 2022, 09:07Hi Maserole M, we confirm that you were contacted by a consultant who sent the paid up letter again and that you have confirmed receiving it.
Thank you
Thank you
VeriCred Collections's reply09 Dec 2022, 09:07
Official
Hi Maserole M, we confirm that you were contacted by a consultant who sent the paid up letter again and that you have confirmed receiving it.
Thank you
Thank you
MM
Maserole M's updateReviewer Update
09 Dec 2022, 18:39Good day
Yes I got the letter, thank you
Yes I got the letter, thank you
MM
Maserole M's update09 Dec 2022, 18:39
Reviewer Update
Good day
Yes I got the letter, thank you
Yes I got the letter, thank you