SS
Sivenathi S
1 reviews | Active since Aug 2024
12 Aug 2024, 13:05
Poor service
I have been trying to get my ackermans statement since last week, until today but i havent recieved anything. They have been putting me on hold or transferring me to one department to another.
The person handling my account is tsoloselo . She even gave me her email address to greet her so she can send the statement. But until today i have not received anything .. she is not even taking my calls. Im so impatient . Cause i need that statement as in by 2 o'clock . I have never found myself in such a situation .
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VeriCred Collections's replyOfficial
12 Aug 2024, 14:05Good day Sivenathi, thank you for your review. We apologise for the delay incurred in this regard.
Kindly note that there seems to be a problem with the email of the agent trying to forward you a statement.
We have however forwarded you a statement today to the email address provided by you.
We trust that you find this in order.
Kind regards.
Kindly note that there seems to be a problem with the email of the agent trying to forward you a statement.
We have however forwarded you a statement today to the email address provided by you.
We trust that you find this in order.
Kind regards.
VeriCred Collections's reply12 Aug 2024, 14:05
Official
Good day Sivenathi, thank you for your review. We apologise for the delay incurred in this regard.
Kindly note that there seems to be a problem with the email of the agent trying to forward you a statement.
We have however forwarded you a statement today to the email address provided by you.
We trust that you find this in order.
Kind regards.
Kindly note that there seems to be a problem with the email of the agent trying to forward you a statement.
We have however forwarded you a statement today to the email address provided by you.
We trust that you find this in order.
Kind regards.