VG
Viandi G
1 reviews | Active since Oct 2019
14 Oct 2024, 10:39
Poor service
I received a demand letter, then requested the statement. And direct there after even after payment was made... received a final demand letter. *** is the one account number, then acc no:XUR03655 also appears on the letter. Then I also received an sms with Balance: R142.12 due . ***. So I am confused as to what reference should be used. I sent the proof of payments through to *** and to date no statement received with the deducted payments. I phone *** with the SMS o received and they were not willing to assist and Elizabeth dropped the phone. I need to know if I paid my full account WHY is there all of a sudden an additional amount R142.00 added. As the original balance was R1099.64 on October 1st. I need answers and statements and ONE person to deal with my entire Ampath account. Now there are three reference numbers and Vericred and Ampath and NNCU or something, i just want this settled and my name cleared.
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Replies (2)
VeriCred Collections's replyOfficial
15 Oct 2024, 11:21Good day VIANDI G******, thank you for your review.
Our records reflect that you have an outstanding pathologist account, which was handed over already in February 2024 with only two payments to date.
You have forwarded a proof of payment made directly to our client on 09/10/2024. As the payment was not made into our bank, you further appear not to have used the correct reference or account number, but your ID number.
Please take note that we have forwarded the proof of payment to our client to allocate to your overdue account. Once the payment is reflecting you will be contacted and an amended statement will be sent so that you can have a true reflection of the account in question. Please take further note that all excess cost was duly reversed on your outstanding account and the balance is due and payable.
Kind regards.
Our records reflect that you have an outstanding pathologist account, which was handed over already in February 2024 with only two payments to date.
You have forwarded a proof of payment made directly to our client on 09/10/2024. As the payment was not made into our bank, you further appear not to have used the correct reference or account number, but your ID number.
Please take note that we have forwarded the proof of payment to our client to allocate to your overdue account. Once the payment is reflecting you will be contacted and an amended statement will be sent so that you can have a true reflection of the account in question. Please take further note that all excess cost was duly reversed on your outstanding account and the balance is due and payable.
Kind regards.
VeriCred Collections's reply15 Oct 2024, 11:21
Official
Good day VIANDI G******, thank you for your review.
Our records reflect that you have an outstanding pathologist account, which was handed over already in February 2024 with only two payments to date.
You have forwarded a proof of payment made directly to our client on 09/10/2024. As the payment was not made into our bank, you further appear not to have used the correct reference or account number, but your ID number.
Please take note that we have forwarded the proof of payment to our client to allocate to your overdue account. Once the payment is reflecting you will be contacted and an amended statement will be sent so that you can have a true reflection of the account in question. Please take further note that all excess cost was duly reversed on your outstanding account and the balance is due and payable.
Kind regards.
Our records reflect that you have an outstanding pathologist account, which was handed over already in February 2024 with only two payments to date.
You have forwarded a proof of payment made directly to our client on 09/10/2024. As the payment was not made into our bank, you further appear not to have used the correct reference or account number, but your ID number.
Please take note that we have forwarded the proof of payment to our client to allocate to your overdue account. Once the payment is reflecting you will be contacted and an amended statement will be sent so that you can have a true reflection of the account in question. Please take further note that all excess cost was duly reversed on your outstanding account and the balance is due and payable.
Kind regards.
VG
Viandi G's updateReviewer Update
15 Oct 2024, 12:08good day
so please explain what reference as there are numerous - YOU FAILED TO PAY YOUR AMPATH LABORATORY ACCOUNT. TO AVOID POSSIBLE LEGAL ACTION PLEASE PAY WITHIN 72HRS. ***. TEL: *** also from Vericred ***129 9 and account No: XUR03655 Balance R1099.64 now all of a sudden there is an additional amount on Ampath of R124. and some odd cent. How can the statement change from R1099.64 not its more after payment was made for invoice XVF67103. Yesterday when i contacted Head Office *** it was said that my account was settled by the medical aid? so WHY the outstanding account? why the messages? why the outstanding balance. I need urgent answers or i will take this further. Email me a FULL statement of ALL members on my Medical aid, it seems someone at Ampath or Vericred does not know how to do accounts. stop e-mailing me and stop messaging me, the account was paid and i need a statement with updated amounts and where does the R124 come from if the total amount of my statement was paid?
so please explain what reference as there are numerous - YOU FAILED TO PAY YOUR AMPATH LABORATORY ACCOUNT. TO AVOID POSSIBLE LEGAL ACTION PLEASE PAY WITHIN 72HRS. ***. TEL: *** also from Vericred ***129 9 and account No: XUR03655 Balance R1099.64 now all of a sudden there is an additional amount on Ampath of R124. and some odd cent. How can the statement change from R1099.64 not its more after payment was made for invoice XVF67103. Yesterday when i contacted Head Office *** it was said that my account was settled by the medical aid? so WHY the outstanding account? why the messages? why the outstanding balance. I need urgent answers or i will take this further. Email me a FULL statement of ALL members on my Medical aid, it seems someone at Ampath or Vericred does not know how to do accounts. stop e-mailing me and stop messaging me, the account was paid and i need a statement with updated amounts and where does the R124 come from if the total amount of my statement was paid?
VG
Viandi G's update15 Oct 2024, 12:08
Reviewer Update
good day
so please explain what reference as there are numerous - YOU FAILED TO PAY YOUR AMPATH LABORATORY ACCOUNT. TO AVOID POSSIBLE LEGAL ACTION PLEASE PAY WITHIN 72HRS. ***. TEL: *** also from Vericred ***129 9 and account No: XUR03655 Balance R1099.64 now all of a sudden there is an additional amount on Ampath of R124. and some odd cent. How can the statement change from R1099.64 not its more after payment was made for invoice XVF67103. Yesterday when i contacted Head Office *** it was said that my account was settled by the medical aid? so WHY the outstanding account? why the messages? why the outstanding balance. I need urgent answers or i will take this further. Email me a FULL statement of ALL members on my Medical aid, it seems someone at Ampath or Vericred does not know how to do accounts. stop e-mailing me and stop messaging me, the account was paid and i need a statement with updated amounts and where does the R124 come from if the total amount of my statement was paid?
so please explain what reference as there are numerous - YOU FAILED TO PAY YOUR AMPATH LABORATORY ACCOUNT. TO AVOID POSSIBLE LEGAL ACTION PLEASE PAY WITHIN 72HRS. ***. TEL: *** also from Vericred ***129 9 and account No: XUR03655 Balance R1099.64 now all of a sudden there is an additional amount on Ampath of R124. and some odd cent. How can the statement change from R1099.64 not its more after payment was made for invoice XVF67103. Yesterday when i contacted Head Office *** it was said that my account was settled by the medical aid? so WHY the outstanding account? why the messages? why the outstanding balance. I need urgent answers or i will take this further. Email me a FULL statement of ALL members on my Medical aid, it seems someone at Ampath or Vericred does not know how to do accounts. stop e-mailing me and stop messaging me, the account was paid and i need a statement with updated amounts and where does the R124 come from if the total amount of my statement was paid?