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Andrew D
1 reviews | Active since May 2016
20 May 2022, 08:41
Payment made, but not acknowledged
Vericred keep harassing me for a payment that has been made in full. This is an extremely inefficient company. so tired of dealing with this incompetence. I keep phoning, sending emails with the proof of payment, but nothing works.
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VeriCred Collections's replyOfficial
20 May 2022, 09:35Good day ANDREW D******, thank you for your review and bringing this to our attention.
Our records reflect that your overdue account was handed over 2 months ago in March 2022 due to non-payment. Kindly take cognisance of the fact that there are problems being expereinced with the export of our client's payment files in order to update the accounts with us.
Be that as it may, we have investigated with our client in this regard who duly confimed that the account was settled accordingly. In the interim a 'hold' was placed on the account pending receipt of payment. A 'zero balance' statement will be forwarded to yourself once finalised to the mail address as stipulated by you in your review.
Thank you.
Our records reflect that your overdue account was handed over 2 months ago in March 2022 due to non-payment. Kindly take cognisance of the fact that there are problems being expereinced with the export of our client's payment files in order to update the accounts with us.
Be that as it may, we have investigated with our client in this regard who duly confimed that the account was settled accordingly. In the interim a 'hold' was placed on the account pending receipt of payment. A 'zero balance' statement will be forwarded to yourself once finalised to the mail address as stipulated by you in your review.
Thank you.
VeriCred Collections's reply20 May 2022, 09:35
Official
Good day ANDREW D******, thank you for your review and bringing this to our attention.
Our records reflect that your overdue account was handed over 2 months ago in March 2022 due to non-payment. Kindly take cognisance of the fact that there are problems being expereinced with the export of our client's payment files in order to update the accounts with us.
Be that as it may, we have investigated with our client in this regard who duly confimed that the account was settled accordingly. In the interim a 'hold' was placed on the account pending receipt of payment. A 'zero balance' statement will be forwarded to yourself once finalised to the mail address as stipulated by you in your review.
Thank you.
Our records reflect that your overdue account was handed over 2 months ago in March 2022 due to non-payment. Kindly take cognisance of the fact that there are problems being expereinced with the export of our client's payment files in order to update the accounts with us.
Be that as it may, we have investigated with our client in this regard who duly confimed that the account was settled accordingly. In the interim a 'hold' was placed on the account pending receipt of payment. A 'zero balance' statement will be forwarded to yourself once finalised to the mail address as stipulated by you in your review.
Thank you.