BM
Bianca M

1 reviews | Active since Nov 2021

23 Nov 2021, 16:10

Pathetic Service

Most ridiculous customer service ever! I have been requesting information from them for the past 6 months, they just ignore my request and call back a month later demanding that I pay - all I want is the invoice to show that I owe this money! Best part is for every month that they are unable to provide this information I am charged penalty fees, absolute nonsense their staff's inefficiencies are now being charged to me!

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply25 Nov 2021, 15:22
Official
Good day Bianca M, we thank you for bringing this to our attention. Kindly note that the matter was taken up with the relevant people to investigate as a matter of urgency. We will be in a position to revert in due course to yourself in this regard.
Thanking you