PAID-UP LETTER (CLOTHING ACCOUNT)

Item: VeriCred Collections
Rating: 1
Author: Mteteleli Q

I'm so frustrated with VeriCred Credit Bureau Thinus Nortje. It's been months since I have been requesting for a paid up letter for my Sportscene account that was paid off last December 2019

The last call I made to them was on the 3rd June 20 and I spoke to Abrah Mthosa/Mathosa and I was told the same story about system being down that prevents paid up letters being sent through but after a while on the phone he assured me that he was gonna forward the information I had provided to his superior for them to send the letter via email(as he was confident that they get sent immediately) but even today I'm still waiting

It's funny how we get pressurized by your call centre agents for these debts but when it's your system to deliver and you fail now we must be lenient towards your regulations..

*** Contact Details Mteteleli Qoza

Helpful (0)

Replies (1)

VeriCred Collections's replyOfficial

17 Jun 2020, 14:47

Good day Mteteleli Q, we refer to your report on this site requesting a paid up letter. Please note that we have arranged for an agent to contact you. We have subsequently discovered that you do not have nor had any SPORTSCENE asccount ever handed over for collection to VeriCred COLLECTIONS. You also mention Vericred CREDIT BUREAU, a total different company which does niot collect on accounts. We can thus not provide you with any paid up letter which you claim as you have never paid with ourselves. Under the circumstances we suggest you contact the Foschini Group for the correct information to find out where your overdue Sportscene account was handed to and to whom you made the alleged payments for as paid up letter.Regards

VeriCred Collections's reply17 Jun 2020, 14:47

Official