1 reviews | Active since Apr 2022
PAID UP LETTER
i was handed over by Truworths i settled the account on the 16/03/2022 and they also debited my account on the 20th of march i called them and betty promised to send the paid up letter on the 04/04/2022 to date still waiting for it i called on 05 April after explaining my story they asked for my number before giving them the number they hanged up i called again on the 06 April same thing happened they hanged up when i called back there was no answer the consultant are so *********** all i want from them is a paid up letter as they are unable to clear my name on itc they said i must take the letter to Truworths they will send it but they were able to activate the account to active on itc i need this letter ASAP so can clear my name
Kindly note that contrary to your comments, we did not blacklist you, you were listed on the credit bureaux by your service provider (i.e. our client) when you defaulted with payment.
We can however confirm that the clearance letter (i.e.paid up letter) was duly forwarded to yourself this morning. Under the circumstances you need to present said letter to the service provider to have your default listing updated on all credit bureaux.
We apologise for the delay in this regard and trust you find this in order.
Kind regards.
Kindly note that contrary to your comments, we did not blacklist you, you were listed on the credit bureaux by your service provider (i.e. our client) when you defaulted with payment.
We can however confirm that the clearance letter (i.e.paid up letter) was duly forwarded to yourself this morning. Under the circumstances you need to present said letter to the service provider to have your default listing updated on all credit bureaux.
We apologise for the delay in this regard and trust you find this in order.
Kind regards.