BN
Bukeka N
1 reviews | Active since Aug 2020
12 Aug 2020, 16:32
Paid up letter
Vericred collections is refusing to send me my paid up letter, they wanted me to pay 41 in order for them to email my letter I paid a 50 I think 2 weeks back and I called them everyday till yesterday to ask if the money is reflecting to their system.I feel like no body is taking me sirious. If I was still owing them money they would call me non stop. I'm not sure what to do anymore to get that paid up letter from them.
Helpful (0)
Replies (1)0
Replies (1)
VeriCred Collections's replyOfficial
17 Aug 2020, 10:06Good day Bukeka N, thank you for bringing this to our attention. Please note that the R50 you mention does not reflect in the account as yet, however, we have agreed as a goodwill gesture to issue you with the paid up letter which was duly sent today to the mail address stipulated by you. Kindly accept our apologies for the inconvenience caused. Kind regards,VeriCred Collections
VeriCred Collections's reply17 Aug 2020, 10:06
Official
Good day Bukeka N, thank you for bringing this to our attention. Please note that the R50 you mention does not reflect in the account as yet, however, we have agreed as a goodwill gesture to issue you with the paid up letter which was duly sent today to the mail address stipulated by you. Kindly accept our apologies for the inconvenience caused. Kind regards,VeriCred Collections