AM
Angela M

1 reviews | Active since Jun 2015

07 Jul 2021, 15:41

Paid Up Letter

Since December 2019 I have been asking for a Paid up Letter but no assistance at all. Been receiving phone calls from your Agents telling me I have a balance owing.

What must I do to be heard? Is it right that I'm constantly harassed for balance that was paid?

I urgently need this Paid up letter.

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply08 Jul 2021, 08:59
Official
Dear Angela M, we thank you for your report and bringing this to our attention. We duly agree that this is unacceptable, kindly accept our sincere apolgogies for the way in which this was handled and the inconvenience caused in this regard. We have forwarded the required letter to you and trust that you find this in order.
Kind regards