ID
Ida D
1 reviews | Active since Dec 2020
24 Mar 2025, 16:46
Paid up
I made an agreement and we agreed that my last payment will be this month (March) now I'm told that I owe them more, this company is a **** and preying on vulnerable people whom just want to build up they're credit score again, communication skills is zero since last month I've been waiting for the so called investigation which is so unnecessary as I paid upon agreement, why do I have to suffer.
Can I please have my backup letter URGENTLY this is ridiculous.
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Replies (3)0
Replies (3)
VeriCred Collections's replyOfficial
25 Mar 2025, 15:16Hello IDA D****, your review refers. Please note that, contrary to your comments, your account is not paid up. Our records reflect that the full handover amount which you owe your service provider has not been paid and in addition, the collection fees are outstanding. We would like to reiterate the following:
Your outstanding overdue account with Identity was handed over to a registered debt collector and instructed us to collect. Being handed over for not paying, you are also liable for the legal collection fees accrued since handover in accordance with the Debt Collectors Act, 114 of 1998, Annexure B. Please take cognisance that VeriCred have been in operation since 1990, is registered with the Council for Debt Collectors and our costs are strictly in adherence to legislation. Please refer to the council's website to see the relevant charges/fees: www.cfdc.org.za.
Be that as it may, you will be contacted in due course by an agent with explanation and a detailed statement will be sent so you can see the true reflection of the account in question.
Please note that your service provider will only update your credit profile on all credit bureaux once the account is settled in full, inclusive of collection costs.
However, if you have settled the full account as you claim you owe nothing, we amicably request that you forward the relevant proof in that regard.
Kind regards.
Your outstanding overdue account with Identity was handed over to a registered debt collector and instructed us to collect. Being handed over for not paying, you are also liable for the legal collection fees accrued since handover in accordance with the Debt Collectors Act, 114 of 1998, Annexure B. Please take cognisance that VeriCred have been in operation since 1990, is registered with the Council for Debt Collectors and our costs are strictly in adherence to legislation. Please refer to the council's website to see the relevant charges/fees: www.cfdc.org.za.
Be that as it may, you will be contacted in due course by an agent with explanation and a detailed statement will be sent so you can see the true reflection of the account in question.
Please note that your service provider will only update your credit profile on all credit bureaux once the account is settled in full, inclusive of collection costs.
However, if you have settled the full account as you claim you owe nothing, we amicably request that you forward the relevant proof in that regard.
Kind regards.
VeriCred Collections's reply25 Mar 2025, 15:16
Official
Hello IDA D****, your review refers. Please note that, contrary to your comments, your account is not paid up. Our records reflect that the full handover amount which you owe your service provider has not been paid and in addition, the collection fees are outstanding. We would like to reiterate the following:
Your outstanding overdue account with Identity was handed over to a registered debt collector and instructed us to collect. Being handed over for not paying, you are also liable for the legal collection fees accrued since handover in accordance with the Debt Collectors Act, 114 of 1998, Annexure B. Please take cognisance that VeriCred have been in operation since 1990, is registered with the Council for Debt Collectors and our costs are strictly in adherence to legislation. Please refer to the council's website to see the relevant charges/fees: www.cfdc.org.za.
Be that as it may, you will be contacted in due course by an agent with explanation and a detailed statement will be sent so you can see the true reflection of the account in question.
Please note that your service provider will only update your credit profile on all credit bureaux once the account is settled in full, inclusive of collection costs.
However, if you have settled the full account as you claim you owe nothing, we amicably request that you forward the relevant proof in that regard.
Kind regards.
Your outstanding overdue account with Identity was handed over to a registered debt collector and instructed us to collect. Being handed over for not paying, you are also liable for the legal collection fees accrued since handover in accordance with the Debt Collectors Act, 114 of 1998, Annexure B. Please take cognisance that VeriCred have been in operation since 1990, is registered with the Council for Debt Collectors and our costs are strictly in adherence to legislation. Please refer to the council's website to see the relevant charges/fees: www.cfdc.org.za.
Be that as it may, you will be contacted in due course by an agent with explanation and a detailed statement will be sent so you can see the true reflection of the account in question.
Please note that your service provider will only update your credit profile on all credit bureaux once the account is settled in full, inclusive of collection costs.
However, if you have settled the full account as you claim you owe nothing, we amicably request that you forward the relevant proof in that regard.
Kind regards.
ID
Ida D's updateReviewer Update
25 Mar 2025, 18:50So this platform is the only way to get y'all to reply? Very POOR, HORRIBLE Service, my 1 star it's alot for y'all, I have been trying to get my statement for the past 2 MONTHS now, we made an agreement on telephone last year that this year March will be my last payment, but someone in your department decided to change my statement can I please have the phone RECORD to the arrangement I made, Stop PREYING on Vulnerable people, clearly y'all are running a **** of a business, where is the statement?? It's been 2 months now waiting for the damn statement and explanation of why do y'all say I still have outstanding fees, and please don't debit my account next month cause that's the only thing y'all know how to do. You surely are COOKING the statement to fit into your own pathetic plan clearly it can't take so lonnnng it's ridiculous.
I dealt with other 3rd parties smoothly and got my paid up letter and statements without this kind of hustle. THIS IS PATHETIC honestly.
I dealt with other 3rd parties smoothly and got my paid up letter and statements without this kind of hustle. THIS IS PATHETIC honestly.
ID
Ida D's update25 Mar 2025, 18:50
Reviewer Update
So this platform is the only way to get y'all to reply? Very POOR, HORRIBLE Service, my 1 star it's alot for y'all, I have been trying to get my statement for the past 2 MONTHS now, we made an agreement on telephone last year that this year March will be my last payment, but someone in your department decided to change my statement can I please have the phone RECORD to the arrangement I made, Stop PREYING on Vulnerable people, clearly y'all are running a **** of a business, where is the statement?? It's been 2 months now waiting for the damn statement and explanation of why do y'all say I still have outstanding fees, and please don't debit my account next month cause that's the only thing y'all know how to do. You surely are COOKING the statement to fit into your own pathetic plan clearly it can't take so lonnnng it's ridiculous.
I dealt with other 3rd parties smoothly and got my paid up letter and statements without this kind of hustle. THIS IS PATHETIC honestly.
I dealt with other 3rd parties smoothly and got my paid up letter and statements without this kind of hustle. THIS IS PATHETIC honestly.
VeriCred Collections's replyOfficial
26 Mar 2025, 14:35Hello IDA D****, please note, the information was duly sent via email today at +-10H46 for your perusal with the history and correct details and information of what you have paid thus far as well as how much you still owe on your debt, please check he Spam and junk mail folders if not received.
You are now in possession of the direct, dedicated email address for the account manager handling your outstanding account to correspond with henceforth regarding clarity, enquiries or questions regarding your debt that was handed over by our client in January 2024.
Kind regards.
You are now in possession of the direct, dedicated email address for the account manager handling your outstanding account to correspond with henceforth regarding clarity, enquiries or questions regarding your debt that was handed over by our client in January 2024.
Kind regards.
VeriCred Collections's reply26 Mar 2025, 14:35
Official
Hello IDA D****, please note, the information was duly sent via email today at +-10H46 for your perusal with the history and correct details and information of what you have paid thus far as well as how much you still owe on your debt, please check he Spam and junk mail folders if not received.
You are now in possession of the direct, dedicated email address for the account manager handling your outstanding account to correspond with henceforth regarding clarity, enquiries or questions regarding your debt that was handed over by our client in January 2024.
Kind regards.
You are now in possession of the direct, dedicated email address for the account manager handling your outstanding account to correspond with henceforth regarding clarity, enquiries or questions regarding your debt that was handed over by our client in January 2024.
Kind regards.