CM
Charity M

1 reviews | Active since Mar 2022

09 Mar 2022, 11:28

Over payed

Is this people legally operating im really unhappy all my dr bills was paid up in 2019 and they have been deducting money since 2019 i pls just want my money back ****** pls atop phoning me the hospital send me all the paid up letters

0
Replies (4)
VeriCred Collections
VeriCred Collections's reply09 Mar 2022, 15:28
Official
Hello CHARITY MB****, we refer to your report.
Please take note that your comments on a social media platform of us being "******" is not only false, but also DEFAMATORY and for which you can be reported! We are a reputable company in operation for for 32 years and by no means involved with any ******* activities or '******' as you put it.
Further to your allegations of a refund, there is no monies 'over paid' by you or any excess evident on the account that needs to be refunded to you as is being alleged. Our records clearly reflect that you were already advised on 24 FEBRUARY 2022 by our agent that all monies were paid over to the hospital, contact name and details were duly given to you to enquire with the hospital as they need to refund you and not us.
In conclusion, you did not pay any excess monies into your account; there is no monies to be refunded by us as you claim; you need to contact the relevant HOSPTAL as they need to refund you seeing that the med aid also paid the account.
Thank you.

Best regards,

CM
Charity M's update09 Mar 2022, 15:46
Reviewer Update
Thank u for responding if it is so paid up why are ur company stil requesting money from me over the ph
CM
Charity M's update09 Mar 2022, 15:48
Reviewer Update
And if u dealing with the hospital and was the one collecting money from my acc should i b the one contacting the hospital the hospital never contacted me for money u guys did and until today stil ph me
CM
Charity M's update09 Mar 2022, 15:51
Reviewer Update
So shouldn't u be doing ur job and contact the hospital and find out what is the problem u more worried about defematory than helping ur client imagine someone taking money from u since 2019 and mefical aod shows it was paid up how u would have felt im sorry for the words honestly speaking would u have been happy we all trying to make a living here so pls sort out my problem