CB
Cassiem B
1 reviews | Active since Oct 2017
08 Dec 2020, 06:08
Not vericred ..... But veribad character
Good day I've received this very unsavoury email from the above mentioned party. I have not had any communication with them before and out if nowhere I received this threatening email telling me that if I don't contact them I shall be held liable. As covid has dealt most of us an uncertain future these vultures don't care all they want is to make that commission make that buck without any remorse to the individuals they email. Not once have they tried contacting you via telephone or sms and enquire they rather email you that you should call them to arrange or you must sms a number to enquire about a balance outstanding @ a cost aswell. They just ******* in suits
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VeriCred Collections's replyOfficial
11 Dec 2020, 11:32Good day CASSIEM B, thank you for your report. Further to the allegations, please note that the said email is standard procedures once an account is handed over. Your overdue account was handed over for collection by our client due to non-payment by you already in AUGUST 2020. Contrary to your comments, we have on numerous occasions tried to contact you to no avail on the very same contact number that you use in this report. Furthermore,our records clearly reveal that numerous sms's were also sent to you since inception advising of the outstanding account together with the relevant contact details. Our records also reflect that you have never rep**** or acted on the sms's to state your situation or concerns? Be that as it may, we shall arrange again for the relevant branch controlling your account to contact you once again and send out the relevant account details. We amicably request that you answer your phone when being called and to conclude arrangements on your outstanding account. Kind regards.
VeriCred Collections's reply11 Dec 2020, 11:32
Official
Good day CASSIEM B, thank you for your report. Further to the allegations, please note that the said email is standard procedures once an account is handed over. Your overdue account was handed over for collection by our client due to non-payment by you already in AUGUST 2020. Contrary to your comments, we have on numerous occasions tried to contact you to no avail on the very same contact number that you use in this report. Furthermore,our records clearly reveal that numerous sms's were also sent to you since inception advising of the outstanding account together with the relevant contact details. Our records also reflect that you have never rep**** or acted on the sms's to state your situation or concerns? Be that as it may, we shall arrange again for the relevant branch controlling your account to contact you once again and send out the relevant account details. We amicably request that you answer your phone when being called and to conclude arrangements on your outstanding account. Kind regards.