ML
Moegamat L

1 reviews | Active since Mar 2019

14 Mar 2019, 18:22

NO SERVICE FROM VERICRED

After settling my debt more than a month later I am still awaiting the clearance. According to the supervisor Farida Mullah (Supervisor), they are awaiting confirmation of payment from their client, despite the fact that I have forwarded proof of payment to her.

It is sad very sad because you miss one payment or make a late payment, they start calling you from 7 in the morning.

PATHETIC!!!

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply25 Mar 2019, 14:33
Official
Good day Moegamat L, further to your report and proof of payment forwarded we hereby wish to reiterate the following: 
- The payment was not made into VeriCred's bank account.
 - You were also previously informed that our client Wesbank confirmed that the payment was not paid into their bank account.
- You were duly advised and requested to follow up with your bank to establish the correct details, i.e. into which account (i.e. account number etc) the monies were paid into.
 - Under the circumstances you are once again amicably requested to follow up with your bank in this regard  to finalise the account as it is still outstanding and our client will thus not 'clear' your profile on any credit bureau prior to the account being settled. Thank you.