JN
Jamele N

1 reviews | Active since Jan 2017

16 Jan 2017, 11:06

No responce after making payments

<p>I was called to make payments to my TuT account .</p> <p>Made the payments on saturday and sent an email with proof of payments together with the proof of clearence but there was no responce.I've been calling this number ********** 366 the whole morning but it kept on saying unavilable.</p> <p>I paid the interest and even paid for the clearence latter but what do i do now that your lines are dead and when i call your call center and nicole said that the payment is going to take 4 to 5 days to reflect ,but why is that because i just transferred from absa to another absa account? </p> <p>Please get back to me coz im going out of my mind now.</p> <p>Name :Jamele Fortunately Ndlovu <br />Veri cred ref no: ********** 171801<br />TUT studend no ********** 47</p>

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Replies (2)
JN
Jamele N's update16 Jan 2017, 12:31
Reviewer Update

Thanks for your quick response, I did call ,this time it went through and Ntombi told me that it is now reflecting and i wil get the letter no latter than Thursday.

Thank you.

JN
Jamele N's update16 Jan 2017, 21:30
Reviewer Update

Impressed with your service.

I received the clearence letter before 13:00

Thanks