NO IDEA WHAT THEY ARE DOING
You guys need to get your things in order. My girlfriend paid you R700 for a debt that she had and it was supposed to be settled as the amount given to her was R700. Now she's getting harassed constantly and told that she needs to pay or else legal action will be taken against her. The R700 was paid already and you need to provide her with a paid up letter and remove her from your harassment list. Thank you.
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VeriCred Collections's replyOfficial
15 Jun 2021, 14:51Good day MATTHEW R, we refer to your report about an account which is not in your name. Further to your allegations, please take cognisance of the fact that the account belonging to the ID number as provided by you on this forum, is in fact still outstanding with no payment evident. If payment was made as you claim, it means that the account holder could have used the incorrect REFERENCE NUMBER resulting in payment not allocating accordingly.
Under the circumstances we amicably request that the relevant proof of payment you refer to urgently be forwarded to: " ***" to enable our Accounts Dept to investigate in our bank account and allocate said payment accordingly to the account in question. Without the required proof in this regard, the account will thus still be outstanding, the account holder will still be contacted and no paid up letter can be issued on an outstanding account.
Thank you.
Under the circumstances we amicably request that the relevant proof of payment you refer to urgently be forwarded to: " ***" to enable our Accounts Dept to investigate in our bank account and allocate said payment accordingly to the account in question. Without the required proof in this regard, the account will thus still be outstanding, the account holder will still be contacted and no paid up letter can be issued on an outstanding account.
Thank you.
VeriCred Collections's reply15 Jun 2021, 14:51
Official
Good day MATTHEW R, we refer to your report about an account which is not in your name. Further to your allegations, please take cognisance of the fact that the account belonging to the ID number as provided by you on this forum, is in fact still outstanding with no payment evident. If payment was made as you claim, it means that the account holder could have used the incorrect REFERENCE NUMBER resulting in payment not allocating accordingly.
Under the circumstances we amicably request that the relevant proof of payment you refer to urgently be forwarded to: " ***" to enable our Accounts Dept to investigate in our bank account and allocate said payment accordingly to the account in question. Without the required proof in this regard, the account will thus still be outstanding, the account holder will still be contacted and no paid up letter can be issued on an outstanding account.
Thank you.
Under the circumstances we amicably request that the relevant proof of payment you refer to urgently be forwarded to: " ***" to enable our Accounts Dept to investigate in our bank account and allocate said payment accordingly to the account in question. Without the required proof in this regard, the account will thus still be outstanding, the account holder will still be contacted and no paid up letter can be issued on an outstanding account.
Thank you.