JM
JAMES M
1 reviews | Active since Oct 2019
17 Apr 2024, 12:42
Mr James Molefe
Good day ,
I made a payment to VeriCred last year regarding my Vox Account.
I sent proof payments to VeriCred several times, still no assistance. When I ask questions no reply .
I really don't why such service.
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VeriCred Collections's replyOfficial
17 Apr 2024, 13:59Good day James M, we refer to your review. Thank you for bringing this to our attention.
Upon investigation we established that the payment was made already on 22/12/2023 but an incorrect reference number was used, hence not being allocated to your account. This has since been rectified and the payment was allocated accordingly to the account .
Please note that we have waived the collection cost accrued and your account was finalised and closed accordingly.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
Upon investigation we established that the payment was made already on 22/12/2023 but an incorrect reference number was used, hence not being allocated to your account. This has since been rectified and the payment was allocated accordingly to the account .
Please note that we have waived the collection cost accrued and your account was finalised and closed accordingly.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
Best regards,
VeriCred Collections's reply17 Apr 2024, 13:59
Official
Good day James M, we refer to your review. Thank you for bringing this to our attention.
Upon investigation we established that the payment was made already on 22/12/2023 but an incorrect reference number was used, hence not being allocated to your account. This has since been rectified and the payment was allocated accordingly to the account .
Please note that we have waived the collection cost accrued and your account was finalised and closed accordingly.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
Upon investigation we established that the payment was made already on 22/12/2023 but an incorrect reference number was used, hence not being allocated to your account. This has since been rectified and the payment was allocated accordingly to the account .
Please note that we have waived the collection cost accrued and your account was finalised and closed accordingly.
Kindly accept our apologies for the inconvenience caused in this regard.
Kind regards.
Best regards,