JD
Johan D

1 reviews | Active since Sept 2018

26 Mar 2025, 07:12

****ing worst company and service

I have sent numerous emails after emails no response. After calling them and stating i have been paying for 2 years or longer into an account number that was emailed to me. Now i get a email 3 weeks ago stating i must pay a full amount that there was never any money received thats ****ing scary now i have lost thousands of rands because of their *********** people working there that sends incorrect banking details. The consultant said their manager will send me all the correct details its another week thats past and im still waiting. I will not pay the full amount that they want its not my fault and now i cannot get my money back was at the bank im ****ing mad and ****ed off so lets see if they email me the correct details and then they say i have an mtn also on their system no one even contacted me about that i domt know about that.

0
Replies (2)
VeriCred Collections
VeriCred Collections's reply26 Mar 2025, 09:18
Official
Good day Johan D******, thank you for your review. We can understand your frustration and are sorry to hear about the negative experience.
Our records reflect that you have two overdue and outstanding accounts handed over due to non-payment from our clients Vox Telecom as well as MTN and to date only two payments reflect on your Vox account. Please be guided that we are liaising with our clients for the correct information, will compile and forward you the relevant invoices as received from our clients coupled with our agent statements on outstanding the accounts for your perusal. We will revert upon the relevant information and received 
Kind regards.
JD
Johan D's update26 Mar 2025, 09:31
Reviewer Update
I have no information or bewn contacted about an mtn account. I have changed bank accounts 2 years ago and asked for banking details and you have given me the wrong account details now i have lost thousands of money and what i cannot get back do you think that is acceptable? I dont so you will fix this and send all tge correct stuff and details. Its not my mistake or problem and how will this be fixed me losing thousands of rands you will meet me half way with that because of your negligence. Yes after the 2 payments i changed from bank and didnt have your details then you send me **** details who received all those payments? I cant get that back im ****ing mad thats what i am