Incompetant Staff

I am now at boiling point.

I have an outstanding account that I am well aware needs to be attended to. I have always cooperated and been very polite when I have been called by an agent from VeriCred, however some of your staff are quite literally the most *********** bunch of imbisiles I have ever come across in my life.

Since all phone calls are recorded, I'd like SOMEONE to please go and sort this nonsense out. I have been called 3 times in the past 7 days and all 3 times I have told the idiot on the other side of the phone to please phone me back after 4pm as I CANNOT talk during working hours. The fact that this woman knocks off work and doesn't call me back when I have asked her to is not my problem!

This morning I have received 5 missed calls from VeriCred after explaining to the same woman 3 times to please call me back after 4pm so that I can settle the account in my own personal time. The last phone call was less than 24 hours ago, now please tell me how someone can be so *********** and literally throwing your business down the drain for the embarrsing service and ******** attitude to not be able to follow a simple instruction to get the job done!

If someone just calls me back after 4pm in the afternoon on ANY day of the week I will be happy to cooperate and sort the account out. I will be most greatful if I didn't have to speak to the same idiot that has deliberately called me back consistently precisely when I have asked her not to.

I expect some decent feedback from this outrageous harassment. Since all calls are recorded, I assume this can be done quite easily.