KM
Karabo M
1 reviews | Active since Jul 2024
12 Mar 2025, 12:27
I want my account
I am actually not happy with the service I am receiving from Vericred. I requested a paid-up letter, which they did provide. However, upon submitting it to TUT, they stated that my debt was not cleared, meaning I still owe the organization, even though full payment was made on my account through your organization. The service is pathetic and I am completely dissatisfied.
Helpful (0)
Replies (2)0
Replies (2)
VeriCred Collections's replyOfficial
12 Mar 2025, 14:24Hello KARABO M******, thank you for your review.
It is indeed correct that you have settled your account in January 2025 after it was handed over in 2023 already.
However, please take note that, contrary to your comments, the pay over was indeed and duly done strictly in terms of and adherence to the formal contract and they are aware of the channels to follow should they claim payment was not received.
We will request that our Accounts Dept resend the relevant proof to their Finance Dept again today and request that they finalise your account on their side as you have already received the proof of settlement.
Thank you.
It is indeed correct that you have settled your account in January 2025 after it was handed over in 2023 already.
However, please take note that, contrary to your comments, the pay over was indeed and duly done strictly in terms of and adherence to the formal contract and they are aware of the channels to follow should they claim payment was not received.
We will request that our Accounts Dept resend the relevant proof to their Finance Dept again today and request that they finalise your account on their side as you have already received the proof of settlement.
Thank you.
VeriCred Collections's reply12 Mar 2025, 14:24
Official
Hello KARABO M******, thank you for your review.
It is indeed correct that you have settled your account in January 2025 after it was handed over in 2023 already.
However, please take note that, contrary to your comments, the pay over was indeed and duly done strictly in terms of and adherence to the formal contract and they are aware of the channels to follow should they claim payment was not received.
We will request that our Accounts Dept resend the relevant proof to their Finance Dept again today and request that they finalise your account on their side as you have already received the proof of settlement.
Thank you.
It is indeed correct that you have settled your account in January 2025 after it was handed over in 2023 already.
However, please take note that, contrary to your comments, the pay over was indeed and duly done strictly in terms of and adherence to the formal contract and they are aware of the channels to follow should they claim payment was not received.
We will request that our Accounts Dept resend the relevant proof to their Finance Dept again today and request that they finalise your account on their side as you have already received the proof of settlement.
Thank you.
KM
Karabo M's updateReviewer Update
31 Mar 2025, 12:35Good day,
Kindly note that i am not happy with the service that i am getting, I am still not unblocked at TUT and this is becoming very annoying because i am suppose to register by the 2nd of April, This completely pathetic service from a so called collections company i wonder Council for Debt Collectors is aware of the service including the Consumer Protection Act. I am completely not happy.
Kindly note that i am not happy with the service that i am getting, I am still not unblocked at TUT and this is becoming very annoying because i am suppose to register by the 2nd of April, This completely pathetic service from a so called collections company i wonder Council for Debt Collectors is aware of the service including the Consumer Protection Act. I am completely not happy.
KM
Karabo M's update31 Mar 2025, 12:35
Reviewer Update
Good day,
Kindly note that i am not happy with the service that i am getting, I am still not unblocked at TUT and this is becoming very annoying because i am suppose to register by the 2nd of April, This completely pathetic service from a so called collections company i wonder Council for Debt Collectors is aware of the service including the Consumer Protection Act. I am completely not happy.
Kindly note that i am not happy with the service that i am getting, I am still not unblocked at TUT and this is becoming very annoying because i am suppose to register by the 2nd of April, This completely pathetic service from a so called collections company i wonder Council for Debt Collectors is aware of the service including the Consumer Protection Act. I am completely not happy.