QM
Qetelo M
1 reviews | Active since Sept 2012
18 Oct 2021, 11:01
I am Being Billed Twice for a Closed account
On 21 April 2020 I settled my account in full. Now Vericred over a year later after confirming account closure has sent me an email saying that I still owe and none of them seem to care to investigate that I have closed my account. They are sending me from pillar to post
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Replies (3)
VeriCred Collections's replyOfficial
18 Oct 2021, 12:43Hello
VeriCred Collections's reply18 Oct 2021, 12:43
Official
Hello
VeriCred Collections's replyOfficial
18 Oct 2021, 12:45Good day QETELO M, thank you for your report.
Please note that we are investigating the allegations as a matter of urgency and will revert soon in this regrd.
Kind regards,
Please note that we are investigating the allegations as a matter of urgency and will revert soon in this regrd.
Kind regards,
VeriCred Collections's reply18 Oct 2021, 12:45
Official
Good day QETELO M, thank you for your report.
Please note that we are investigating the allegations as a matter of urgency and will revert soon in this regrd.
Kind regards,
Please note that we are investigating the allegations as a matter of urgency and will revert soon in this regrd.
Kind regards,
VeriCred Collections's replyOfficial
21 Oct 2021, 15:02 Good day QETELO M , our previous comments refer.
Kindly note that your account was settled in full and that there is nothing outstanding. We hereby confirm that the relevant Manager contacted you to explain and that your contact number was removed from the incorrect profile. We apologise for the inconvenience caused in this regard.
Kind regards
Kindly note that your account was settled in full and that there is nothing outstanding. We hereby confirm that the relevant Manager contacted you to explain and that your contact number was removed from the incorrect profile. We apologise for the inconvenience caused in this regard.
Kind regards
VeriCred Collections's reply21 Oct 2021, 15:02
Official
Good day QETELO M , our previous comments refer.
Kindly note that your account was settled in full and that there is nothing outstanding. We hereby confirm that the relevant Manager contacted you to explain and that your contact number was removed from the incorrect profile. We apologise for the inconvenience caused in this regard.
Kind regards
Kindly note that your account was settled in full and that there is nothing outstanding. We hereby confirm that the relevant Manager contacted you to explain and that your contact number was removed from the incorrect profile. We apologise for the inconvenience caused in this regard.
Kind regards