CM
Claire M
1 reviews | Active since Aug 2015
06 Feb 2019, 14:52
Harras*****t of paid up account.
I am being harassed by vericred. I paid my account on 21 December 2018 and I get 5 to 6 calls a week requesting a proof of payment which I have already emailed them 4 times. Do they not get bank statements to reconcile their accounts? Surely somewhere my reference is on a statement as clearly no one reads their emails for the POP.
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VeriCred Collections's replyOfficial
07 Feb 2019, 07:53Good day Claire, please take cognisance of the fact that, further to the claims, you have a total of 3 (THREE) overdue accounts that were handed over for collection. It is correct that one of them is paid (on 21/12/2018) as mentioned by you, however, the other two are still outstanding which requires payment hence the fact that VeriCred is contacting you, thus not "harassing" you as being alleged.. Under the circumstances the relevant Supervisor was in contact with you whereby the outstanding invoices and statements to be forwarded to yourself for ease of reference. Regards, VeriCred Collections
VeriCred Collections's reply07 Feb 2019, 07:53
Official
Good day Claire, please take cognisance of the fact that, further to the claims, you have a total of 3 (THREE) overdue accounts that were handed over for collection. It is correct that one of them is paid (on 21/12/2018) as mentioned by you, however, the other two are still outstanding which requires payment hence the fact that VeriCred is contacting you, thus not "harassing" you as being alleged.. Under the circumstances the relevant Supervisor was in contact with you whereby the outstanding invoices and statements to be forwarded to yourself for ease of reference. Regards, VeriCred Collections