MS
Martha S
1 reviews | Active since Mar 2020
09 Apr 2020, 08:42
Harrasmemt
Dear Vericred staff
As one of your consultant phoned me taday( 9 April 2020) asking about the reset of the debt order I don't want to talk to you guys. Can you please stop harassing me and deal with my matter properly. Since I have requested a recording based on our agreement in 2017 I am going to talk to you anything until a recording is provided to me. Failure to do that remember my options has been listed to you. Kind Regards Martha
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VeriCred Collections's replyOfficial
14 Apr 2020, 09:47Good day MARTHA S, kindly take cognisance that you are not being 'harassed' as you claim but are being contacted for monies owed by you as you have not made any payment to your overdue account for twelve (12) months, i.e. a year. Please take note that at pesent during lockdown no recordings are available. Be that as it may, our agent tried to contact you d/d 09/04/2020 to assist however you dropped the call and did not want to speak to anyone. Kindly note that your outstanding account was placed on hold in the interim however you will be contacted again and under the circumstances we amicably suggest that you answer the call in order to investigate accordingly and resolve the issue at hand. Thank you,VeriCred Collections
Best regards,
VeriCred Collections's reply14 Apr 2020, 09:47
Official
Good day MARTHA S, kindly take cognisance that you are not being 'harassed' as you claim but are being contacted for monies owed by you as you have not made any payment to your overdue account for twelve (12) months, i.e. a year. Please take note that at pesent during lockdown no recordings are available. Be that as it may, our agent tried to contact you d/d 09/04/2020 to assist however you dropped the call and did not want to speak to anyone. Kindly note that your outstanding account was placed on hold in the interim however you will be contacted again and under the circumstances we amicably suggest that you answer the call in order to investigate accordingly and resolve the issue at hand. Thank you,VeriCred Collections
Best regards,