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Beth B

1 reviews | Active since Mar 2010

17 Mar 2021, 09:12

Harassment at its best

Still being harassed for and amount that was paid directly to the DR. Every time i get an sms the amount is higher. Appalling

0
Replies (2)
VeriCred Collections
VeriCred Collections's reply18 Mar 2021, 13:20
Official
Hello BETH, thank you for your report. 
However contrary to your allegations, the account still reflects oustanding and our client, i.e. the Dr who provided the service to you, only handed the overdue account over for collection at the end of January 2021. They have not informed us that it is paid as you claim. 
Our records clearly reflect that you have not once forwarded any proof of payment in order for us to investigate with our client .We are thus not 'harassing' you as you allege but follow our client's instruction to collect. 
Furthermore, the amount will naturally differ everytime for you are being charged legal collection fees as you were handed to a debt collector for not paying your account. Please refer to the council for Debt Collector's website for the relevant charges: www.cfdc.org.za.
Under the circumstances we amicably suggest that you forward the relevant proof of payment soonest to investigate accordingly, failing which we will thus continue to collect the outstanding account plus the collection fees for which you are liable in terms of the Debt Collectors Act. 114 of 1998. Regards.
BB
Beth B's update18 Mar 2021, 13:30
Reviewer Update
I have forwarded proof of payment to the Dr multiple times.
Also know ones replies to emails sent to vericred making it shockingly difficult to communicate with you.
also how do you justify R300.00 on three sms's two emails and 3 phone calls where i asked that the statement be forwarded to me and it was.
Pathetic service and greedy people