1 reviews | Active since Feb 2016
HARASSING ME
<p>How many time must a person send the proof of payment and stipulate the different accounts payment was made on?? I have faxed and emailed the proof of payment 4 times since 5 October 2016, and still I get messages that I should pay. The one specific number they never answer when I tried to call them. I even sent an email to Ampath with the proof of payment cause with Vericred nothing happens. I have also spoken on the phone to people of Vericred, useless! Please start doing you job and update your records. I want a letter that states that all 7 accounts are paid up, and no I will not pay R20-00 for a freaken letter!!</p>
Good day, thank you for your comments.
We have investigated and found that the payments in question were not posted to your overdue accounts due to you not using the correct details i.e. reference numbers. The payments were subsequently traced, allocated accordingly and the outstanding accounts were finalised, we apologise for the inconvenience caused in this regard. Please take cognisance that the letter being referred to is not a "freaken letter" as is being claimed but a "clearance letter" or "paid up letter". The cost involved in the issuing of such letter is in fact R30.78 (VAT inclusive) and not R20-00. The relevant charges are evident on the Debt Council's website for your perusal: www.cfdc.org.za.
Kind regards,
VeriCrerd Collections (Pty) Ltd.
Best regards,
Good day, thank you for your comments.
We have investigated and found that the payments in question were not posted to your overdue accounts due to you not using the correct details i.e. reference numbers. The payments were subsequently traced, allocated accordingly and the outstanding accounts were finalised, we apologise for the inconvenience caused in this regard. Please take cognisance that the letter being referred to is not a "freaken letter" as is being claimed but a "clearance letter" or "paid up letter". The cost involved in the issuing of such letter is in fact R30.78 (VAT inclusive) and not R20-00. The relevant charges are evident on the Debt Council's website for your perusal: www.cfdc.org.za.
Kind regards,
VeriCrerd Collections (Pty) Ltd.
Best regards,