Harassed every day
<p>i am getting harrassed over a 4 year old ampath account that my medical aid had to pay. 5 to 8 times a day. There should be a law stating you can only contact customers so many times a day its really disturbing</p>
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VeriCred Collections's replyOfficial
16 Feb 2017, 15:35Good day, thank you for your report. Contrary to your comments, you are definitely not being called about a '4 year old account' as is being claimed, the service date was on 24/11/2014, i.e. 2 years and 3 months ago. There is also no indication whatsoever that you are being called '5 to 8 times a day'? Be that as it may, your overdue account was handed over for collection already on 10/06/2015. You were first being made aware of the outstanding account already on 18/06/2015, yet after a year and 8 months you still have not made any payment, hence the fact that you are being called, which is a legal tool in the collection business. Our client Ampath instructed us to collect the monies on their behalf and you will thus be called until such time that the account in question is settled. It will thus be in your own interest to conclude repayment arrangements as a matter of urgency to avoid being called again for your outstanding account.
Regards, VeriCred Collections (Pty) Ltd
Best regards,
VeriCred Collections's reply16 Feb 2017, 15:35
Official
Good day, thank you for your report. Contrary to your comments, you are definitely not being called about a '4 year old account' as is being claimed, the service date was on 24/11/2014, i.e. 2 years and 3 months ago. There is also no indication whatsoever that you are being called '5 to 8 times a day'? Be that as it may, your overdue account was handed over for collection already on 10/06/2015. You were first being made aware of the outstanding account already on 18/06/2015, yet after a year and 8 months you still have not made any payment, hence the fact that you are being called, which is a legal tool in the collection business. Our client Ampath instructed us to collect the monies on their behalf and you will thus be called until such time that the account in question is settled. It will thus be in your own interest to conclude repayment arrangements as a matter of urgency to avoid being called again for your outstanding account.
Regards, VeriCred Collections (Pty) Ltd
Best regards,
's updateReviewer Update
16 Feb 2017, 15:46What you do not understand is that discovery had to pay the account as i have medical aid and i have provided ampath with the information. Please ask tshepo how many timnes he has phoned me in the last week and 3 friggin times right now as we speak. I understand its a tool to collect money but this is long over harrasment and i will be taking this to the cpa if it does not stop
's update16 Feb 2017, 15:46
Reviewer Update
What you do not understand is that discovery had to pay the account as i have medical aid and i have provided ampath with the information. Please ask tshepo how many timnes he has phoned me in the last week and 3 friggin times right now as we speak. I understand its a tool to collect money but this is long over harrasment and i will be taking this to the cpa if it does not stop