1 reviews | Active since May 2017

10 Mar 2021, 18:34

Getting calls after settling the account

If there were minus 5(-5) stars I was going to select it. That's how pisd off I am. On the 15th last month I was sent a settlement letter, it's not even a month yet, they calling me again with another amount owed. Am extremely disappointed. Extremely annoyed by the calls am receiving from vericred. Why make me pay a settlement amount when u know you will call me again to make me pay for something I have already paid for?

0
Replies (1)
VeriCred Collections
VeriCred Collections's reply11 Mar 2021, 11:53
Official
Dear NDIVHUDZA N********, please refrain from using swear words on a public forum (albeit spelled differently).
Further to your comments,  we acknowledge that a clearance letter was issued as mentioned. The fact of the matter is that our client (i.e  your service provider to whom you owed the monies and who listed your adverse details on the credit bureaux), handed the account over again for collection, we did by no means 'fetched' the account back from them.
Be that as it may, please take cognisance of the fact that the matter was already taken up with our client. In the interim a WITHHOLD status was loaded on the account in question pending feedback and clarity received from our client in this regard.
Thank you.