PS
Pakiso S
1 reviews | Active since Mar 2022
08 Mar 2022, 13:53
Frustrated
I settled my absa Cheque account on 18/02/2022 through Vericred and they promised me that they will send me paid up letter in 10 days, i have been trying to call them since then but I can't get hold of them but it was so easy to get hold of them when I was making arrangements but since they have the money it's so difficult to get hold of them. I feel they are not trustworthy and they don't know what customer service is.
You can call their office the whole day and I promise you that your queries won't be resolve. I went to Absa branch yesterday and they say it doesn't appear on their side that I have settled my account.
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VeriCred Collections's replyOfficial
09 Mar 2022, 08:29Hello Pakiso S, we refer to your report. thank you for bringing this to our attention.
Kindly note that paid up letters need to be issued by Absa at their instruction and under the circumstances we will follow up again with them as a matter of urgency to issue the required letter soonest.
The manager dealing with your account will contact you to update you on the progress in this regard. We apologise for the inconvenience caused.
Kind regards.
Kindly note that paid up letters need to be issued by Absa at their instruction and under the circumstances we will follow up again with them as a matter of urgency to issue the required letter soonest.
The manager dealing with your account will contact you to update you on the progress in this regard. We apologise for the inconvenience caused.
Kind regards.
VeriCred Collections's reply09 Mar 2022, 08:29
Official
Hello Pakiso S, we refer to your report. thank you for bringing this to our attention.
Kindly note that paid up letters need to be issued by Absa at their instruction and under the circumstances we will follow up again with them as a matter of urgency to issue the required letter soonest.
The manager dealing with your account will contact you to update you on the progress in this regard. We apologise for the inconvenience caused.
Kind regards.
Kindly note that paid up letters need to be issued by Absa at their instruction and under the circumstances we will follow up again with them as a matter of urgency to issue the required letter soonest.
The manager dealing with your account will contact you to update you on the progress in this regard. We apologise for the inconvenience caused.
Kind regards.