EB
Ernst B

1 reviews | Active since Jan 2016

01 Jun 2025, 04:46

Food for thought, VERICRED Collections owe me Money R5670.36. please return my Money

They are quick to collect and send lawyers letters and threaten you with going to court. But when you as a consumer has paid your debt with them in full and then you have to wait for a paid up letter. I've been waiting a year now for the letter. What's even worst I've made a double payment by mistake, I've send them an email the same day to tell them about it and i've asked them to reverse it or return it to me and i'm still waiting for it. and its not small change R5670.36 to be exact. This is what they owe me and not one word from them after that double payment, now who is the *****s here, Its only professional to call the client and let them know that you;ve made a double payment bu we will be returning your money into your account, no not VERICRED at all they rather ask their stupid performance manager Leatitia Van Niekerk to contact me. SO Leatitia its been a Year can you please send me my R5670.36 please. for you it may not be a lot of money but for me its quite alot.

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Replies (3)
VeriCred Collections
VeriCred Collections's reply02 Jun 2025, 12:02
Official
Hello ERNST B, thank you for your review.
We hereby wish to place on record that you are not the account holder nor the patient of the account in question at date of service. 
Our refund Dept. will get in contact with the legitimate account holder in order for the refund to be processed. We also confirm that the request for a paid-up letter was requested from our client and will be forwarded upon receipt to the mail address on file.
Kind regards.
EB
Ernst B's update02 Jun 2025, 13:36
Reviewer Update
Hello Vericred, you can say what you want, I know I'm not the account holder My Wife is, and that there's such a thing called community of property. If it can suite yiu why can't it suite me as well. And FYI I were the one who made the payment from the account and I were the one who's been incontact with you the same day so Please grow up. Just make sure that you return the Money to my WIFE's account please.
VeriCred Collections
VeriCred Collections's reply18 Jun 2025, 10:08
Official
Hi ERNST B, as informed previously, the paid-up letter was sent to the legitimate account holder on 02/06/2025. Thank you.