1 reviews | Active since Oct 2013
Ferndale Vericred: Disgusting
Well, what a not so wonderful experience. I visited the dentist in January and started to receive threatening phone calls from them in July for an outstanding account. On numerous occasions I confirmed my email address. (In order for them to send me an invoice). They sent it to an email address ending with fnb.co.za - Not sure where they got that information.
After complaining to Medicross head office in September only did I receive an invoice. From an Emmanual Zwane (14/09/22). I immediately made payment, sent the proof of payment and received confirmation from Emmanuel Zwane that it has been received.
They then handed me over to Ferndale Vericred, who has been haunting me several times a week for the outstanding amount. Even after sending them the proof of payment, with the email from Emmanuel Zwane, they are still haunting me.
The proof of payment was sent to vericred (***) on 13 October, I just received another threatening call from them now.
If this issue is not sorted out immediately, I am going to the press.
Our records reflect that your outstanding and overdue dental account was handed over for collection in August due to non-payment. Please take cognisance that we are relying on our client to forward regular payment files to update accounts accordingly with us. Be that as it may, we have subsequently confirmed with the clinic that the account in question was settled. As a result it was updated and closed accordingly with VeriCred.
Thank you.
Our records reflect that your outstanding and overdue dental account was handed over for collection in August due to non-payment. Please take cognisance that we are relying on our client to forward regular payment files to update accounts accordingly with us. Be that as it may, we have subsequently confirmed with the clinic that the account in question was settled. As a result it was updated and closed accordingly with VeriCred.
Thank you.