ZP
Zeenat P
1 reviews | Active since Sept 2020
22 Mar 2024, 01:05
Dissatisfied with VeriCredit's no response
Good day,
I have been notified by MTN that my account has been handed over to VeriCredit.
I have sent numerous emails within the past 2 weeks, requesting assistance on how to go about settling the amount and removing my name from the blacklist without any responses.
I would truly appreciate if a consultant could take out 5 minutes to provide me with banking details and the total amount.
I do not think this is too much to ask for.
You want your money and i want my name cleared. I humbly request for you to please co-operate/work with me regarding this.
Thank you.
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Replies (1)
VeriCred Collections's replyOfficial
25 Mar 2024, 11:10Hello ZEENAT P****, thank you for your review.
Our records reflect that there are NO accounts currently, as at today's date, i.e. 25 March 2024, which are handed over in your name on the ID number provided by you. The service provider might have told you that the account was handed over but it is not yet reflecting and the handover process might still be imminent hence the fact that you could not be assisted.
Please take cognisance that once an account is handed over, a debtor will be notified by means of an sms, direct contact or via email .
Under the circumstances we suggest that you inform your service provider that you want to make payment and that the account is not yet handed over and you can thus make direct payments into your account using their banking details.
Regards.
Our records reflect that there are NO accounts currently, as at today's date, i.e. 25 March 2024, which are handed over in your name on the ID number provided by you. The service provider might have told you that the account was handed over but it is not yet reflecting and the handover process might still be imminent hence the fact that you could not be assisted.
Please take cognisance that once an account is handed over, a debtor will be notified by means of an sms, direct contact or via email .
Under the circumstances we suggest that you inform your service provider that you want to make payment and that the account is not yet handed over and you can thus make direct payments into your account using their banking details.
Regards.
VeriCred Collections's reply25 Mar 2024, 11:10
Official
Hello ZEENAT P****, thank you for your review.
Our records reflect that there are NO accounts currently, as at today's date, i.e. 25 March 2024, which are handed over in your name on the ID number provided by you. The service provider might have told you that the account was handed over but it is not yet reflecting and the handover process might still be imminent hence the fact that you could not be assisted.
Please take cognisance that once an account is handed over, a debtor will be notified by means of an sms, direct contact or via email .
Under the circumstances we suggest that you inform your service provider that you want to make payment and that the account is not yet handed over and you can thus make direct payments into your account using their banking details.
Regards.
Our records reflect that there are NO accounts currently, as at today's date, i.e. 25 March 2024, which are handed over in your name on the ID number provided by you. The service provider might have told you that the account was handed over but it is not yet reflecting and the handover process might still be imminent hence the fact that you could not be assisted.
Please take cognisance that once an account is handed over, a debtor will be notified by means of an sms, direct contact or via email .
Under the circumstances we suggest that you inform your service provider that you want to make payment and that the account is not yet handed over and you can thus make direct payments into your account using their banking details.
Regards.