MN
Mayenziwe N
1 reviews | Active since Mar 2014
16 Aug 2022, 21:40
Disappointed
I am supposed to settle with vericred as of today as per promise but now I have not received a settlement letter which certifies how much is my settlement amount. How can I pay for something I don't have anything in writing. How am I going to have a proof on my side?
Helpful (0)
Replies (4)0
Replies (4)
VeriCred Collections's replyOfficial
17 Aug 2022, 14:23Hello Mayenziwe N, the settlement letter for your outstanding University account was duly sent to yourself today to the mail address on record.
Kind regards.
Kind regards.
VeriCred Collections's reply17 Aug 2022, 14:23
Official
Hello Mayenziwe N, the settlement letter for your outstanding University account was duly sent to yourself today to the mail address on record.
Kind regards.
Kind regards.
MN
Mayenziwe N's updateReviewer Update
17 Aug 2022, 15:04I have just had a bad experience with one of the consultants that has just called me regading this matter. She has no integrity and manner of approach at all as a client I felt attacked and denied my rights to raise my concerns. Even when she called me this morning she got too personal. I have paid now why am I being attacked. I wouldn't want to be assisted by her in the near future. Can her supervisor please intervene on this matter.
MN
Mayenziwe N's update17 Aug 2022, 15:04
Reviewer Update
I have just had a bad experience with one of the consultants that has just called me regading this matter. She has no integrity and manner of approach at all as a client I felt attacked and denied my rights to raise my concerns. Even when she called me this morning she got too personal. I have paid now why am I being attacked. I wouldn't want to be assisted by her in the near future. Can her supervisor please intervene on this matter.
VeriCred Collections's replyOfficial
17 Aug 2022, 15:54Thank you for bringing this to our attention Mayenziwe, the matter was escalated to Management and the relevant supervisor to be investigated and addressed accordingly.
VeriCred Collections's reply17 Aug 2022, 15:54
Official
Thank you for bringing this to our attention Mayenziwe, the matter was escalated to Management and the relevant supervisor to be investigated and addressed accordingly.
MN
Mayenziwe N's updateReviewer Update
17 Aug 2022, 15:59 would highly appreciate that because I feel very humiliated. I feel as though my vulnerability was taken advantage of.
MN
Mayenziwe N's update17 Aug 2022, 15:59
Reviewer Update
would highly appreciate that because I feel very humiliated. I feel as though my vulnerability was taken advantage of.