TT
Tumi T
1 reviews | Active since Apr 2019
14 Apr 2023, 10:12
DELAY OF PAID UP LETTER - DO NOT TRUST VERICRED
I don't know why a person has to go through 10 consultants just to get a paid up letter from your Johannesburg/Randburg call center folk. I spoke to Kate Ngwasheng who has been ignoring me since April 1st, Phindile S (email ***) - who cleverly hung up on me when I told her I will hold the line for however long it takes until she can send it through and finally Susan who said that she is trying to retrieve it and will send it through but I am not hopeful. I just want my letter, as I paid for it March 31st and was told I will receive it in a matter of days. It was been weeks
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VeriCred Collections's replyOfficial
14 Apr 2023, 10:47Hello TUMI T****, thank you for bringing this to our attention. We apologise for the delay in this regard.
Our records reflect that your outstanding and overdue account was handed over in 2020, first payment effected +- two years later in January 2023 and was recently settled on 24/03/23. As a result we have today forwarded the required letter to the mail address as used by you on this forum.
Please note that as you were blacklisted on the credit bureaux by the service provider, you are to present said letter to them to have your profile updated accordingly on all credit bureaux.
Regards.
Our records reflect that your outstanding and overdue account was handed over in 2020, first payment effected +- two years later in January 2023 and was recently settled on 24/03/23. As a result we have today forwarded the required letter to the mail address as used by you on this forum.
Please note that as you were blacklisted on the credit bureaux by the service provider, you are to present said letter to them to have your profile updated accordingly on all credit bureaux.
Regards.
VeriCred Collections's reply14 Apr 2023, 10:47
Official
Hello TUMI T****, thank you for bringing this to our attention. We apologise for the delay in this regard.
Our records reflect that your outstanding and overdue account was handed over in 2020, first payment effected +- two years later in January 2023 and was recently settled on 24/03/23. As a result we have today forwarded the required letter to the mail address as used by you on this forum.
Please note that as you were blacklisted on the credit bureaux by the service provider, you are to present said letter to them to have your profile updated accordingly on all credit bureaux.
Regards.
Our records reflect that your outstanding and overdue account was handed over in 2020, first payment effected +- two years later in January 2023 and was recently settled on 24/03/23. As a result we have today forwarded the required letter to the mail address as used by you on this forum.
Please note that as you were blacklisted on the credit bureaux by the service provider, you are to present said letter to them to have your profile updated accordingly on all credit bureaux.
Regards.