NS
Nonhlanhla S
1 reviews | Active since May 2019
01 Jan 2021, 17:40
Defamation of character
These people are ******** me into paying the money that I paid St Augustine's hospital ( Ampath)in 2020 April 16. I've sent them numerous e-mails as proof of payment including the e-mail clearing my name of the amount from Sarah Ntsele on the 14th pf September 2020. My ref no. G*** for Ampath.
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VeriCred Collections's replyOfficial
07 Jan 2021, 12:35Good day NONHLANHLA, further to your false header of 'defamation of character', we amicably request you to fami****ise yourself with the facts at hand. We are not '********' you as you allege,however note the following: You had a total of three (3) overdue accounts which were handed over for collection due to non-payment . The Ampath account you mention was already repaid in Sept 2020. Furthermore, please take cognisance that you have TWO (2) Netcare accounts handed over of which ONE was repaid in February 2020. On the outstanding account, the proof of payment you refer to, was taken up with the Hospital, who advised that it is not a proof of payment but it is still 'scheduled to happen'. You furthermore forwarded an account for a certain Doctor, not a Netcare account , and they informed as follows: that Netcare is a separate service provider to the doctor; confirmed that the account in question is thus still outstanding to be paid. Be that as it may, please note that our call centre has on numerous occasions tried to contact you to inform of same on the same number that you quoted in this report with no answer and voicemails was left. Thank you.
VeriCred Collections's reply07 Jan 2021, 12:35
Official
Good day NONHLANHLA, further to your false header of 'defamation of character', we amicably request you to fami****ise yourself with the facts at hand. We are not '********' you as you allege,however note the following: You had a total of three (3) overdue accounts which were handed over for collection due to non-payment . The Ampath account you mention was already repaid in Sept 2020. Furthermore, please take cognisance that you have TWO (2) Netcare accounts handed over of which ONE was repaid in February 2020. On the outstanding account, the proof of payment you refer to, was taken up with the Hospital, who advised that it is not a proof of payment but it is still 'scheduled to happen'. You furthermore forwarded an account for a certain Doctor, not a Netcare account , and they informed as follows: that Netcare is a separate service provider to the doctor; confirmed that the account in question is thus still outstanding to be paid. Be that as it may, please note that our call centre has on numerous occasions tried to contact you to inform of same on the same number that you quoted in this report with no answer and voicemails was left. Thank you.