KR
Koketso R

1 reviews | Active since Jun 2023

03 Jul 2023, 10:47

Deducted double the funds we agreed upon, no communication(Lulama and Nokukhanya) , bad receptionist assistant (Enlhe)

Attention Lulama (the manager) she been promising to assist me with reversing the funds you(vericred collections) dedected from my account on the 24th, they are not communicating with me unless I do, I was reaching them by other receptionist other than Enlhe(the receptionist) every time I called she refuses to pass my call to her(the manager). Up to this date I have not recieved the funds back in my account.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply03 Jul 2023, 14:00
Official
Good day Koketso R, thank you for your review. 
Kindly note that the matter is duly receiving attention, as the refund process is in progress. We hereby confirm that you were informed via email today that the funds will be paid out d/d 06/07/2023.
Kind regards.