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I was offered a settlement on the loan I had with Old mutual by Vericred and accepted the settlement however I was not advised by Vericred when the remaining amount will be written off by Old mutual as they should have as per old mutual. To my surprise when I contacted old mutual finance they advised Vericred was supposed to advise me of the process and liase with them once I had settled the amount and advise me of feedback. I have been dealing with Belinda Braam and Sadika at Vericred and they have assisted but did not give me any feedback with regards to when the account will appear paid up. On ITC my account still reflect in arrears of the whole balance.