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Nhlakanipho N

1 reviews | Active since Jul 2023

06 Jul 2023, 12:38

Credit

I have been contacting them for the whole month, i made payment but every month end i get an un updated statement with interest ,they transfer calls from one department to another then tell you to send proof of payments but still the account is not updated and when requesting for an updated statement via email, they want to tell you over the phone the amount and say they have sent the email ,telling you to check on your trash emails when they have not sent and updated statement,whole full month i am calling them no help.

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Replies (1)
VeriCred Collections
VeriCred Collections's reply06 Jul 2023, 14:48
Official
Hello Nhlakanipho, thank you for your review.
We hereby confirm that the payment was traced, allocated to your account which was handed over for collection and that an updated statement was forwarded via email to yourself.
Regards.