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Angus M
1 reviews | Active since Jan 2013
01 Jan 2020, 14:32
Continues harassment for more than a year!
I'm still being harassed by Vericred for an account that was settled in July 2018. Proof of payment has been provided many times, and im still called and charged for an "outstanding" account. They are absolutely useless!
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Replies (2)
VeriCred Collections's replyOfficial
09 Jan 2020, 09:44Good day Angus, thank you for your report. However, contrary to your claims, we are not 'harassing' you as is being alleged, but you are duly being contacted for monies due by you. Please note that you did make a payment in July 2018 as mentioned, however, you did not pay the full outstandinmg amount but only paid a portion. You are in fact very well aware of the situation, as you rep**** to an sms sent on 24/08/2018 that you do not agree with the outstanding amount and requested a statement, which was duly forwarded to yourself to the very same email address as quoted by you on this forum. To date you never made any further payments. In conclusion, there is still a portion due by you on our client's handover amount, plus the legal collection fees and interest accrued for which you are liable. The relevant charges by a debt collector can be viewed on the website of the Council for Debt Collectors: www.cfdc.org.za. In lieu of the above, VeriCred will thus still contact you to collect until such time that your outstanding account is settled in full. Regards, VeriCred Collections
VeriCred Collections's reply09 Jan 2020, 09:44
Official
Good day Angus, thank you for your report. However, contrary to your claims, we are not 'harassing' you as is being alleged, but you are duly being contacted for monies due by you. Please note that you did make a payment in July 2018 as mentioned, however, you did not pay the full outstandinmg amount but only paid a portion. You are in fact very well aware of the situation, as you rep**** to an sms sent on 24/08/2018 that you do not agree with the outstanding amount and requested a statement, which was duly forwarded to yourself to the very same email address as quoted by you on this forum. To date you never made any further payments. In conclusion, there is still a portion due by you on our client's handover amount, plus the legal collection fees and interest accrued for which you are liable. The relevant charges by a debt collector can be viewed on the website of the Council for Debt Collectors: www.cfdc.org.za. In lieu of the above, VeriCred will thus still contact you to collect until such time that your outstanding account is settled in full. Regards, VeriCred Collections
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Angus M's updateReviewer Update
09 Jan 2020, 13:16The payment made in July 2018 was the final payment required to settle the account, what further payments are you expecting? I even have emails from your client informing me that they have notified you that the account was settled after I mentioned this to them. I also have statement from your client which indicates full payment.
Please ensure you admin is done properly.
Please ensure you admin is done properly.
AM
Angus M's update09 Jan 2020, 13:16
Reviewer Update
The payment made in July 2018 was the final payment required to settle the account, what further payments are you expecting? I even have emails from your client informing me that they have notified you that the account was settled after I mentioned this to them. I also have statement from your client which indicates full payment.
Please ensure you admin is done properly.
Please ensure you admin is done properly.