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molekoathabo M
1 reviews | Active since Mar 2009
10 Feb 2021, 16:16
Continued harassment but not willing to share statements
I cannot understand this horrible approach of constantly harassing me to pay you even when I have. I settled the amount you mentioned plus extras last Nov 2020. Suddenly in February 2021 you want to siphon some more money from me. That’s ****** BS! SHARE THE STATEMENT THAT SAYS I OWE YOU... I will repeat this complaint daily on all channels until resolved.
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VeriCred Collections's replyOfficial
16 Feb 2021, 14:29Good day Thabo, thank you for your report. Our records reflect that your overdue account was handed over for collection due to non-payment in August 2020 and you made a single payment some 3 and a half months later. The outstanding balance is in respect of outstanding interest and collection fees accrued in terms of the Debt Collectors Act, 114 of 1998, for which you are liable as your account was handed to debt collectors. The applicable collection cost is evident on the website of the Council for Debt Collectors for your perusal: www.cfdc.org.za. We have arranged for the relevant statement with the details to be forwarded to you to the same mail address as used by you in this report and apologise for any inconvenience caused. Kind regards
VeriCred Collections's reply16 Feb 2021, 14:29
Official
Good day Thabo, thank you for your report. Our records reflect that your overdue account was handed over for collection due to non-payment in August 2020 and you made a single payment some 3 and a half months later. The outstanding balance is in respect of outstanding interest and collection fees accrued in terms of the Debt Collectors Act, 114 of 1998, for which you are liable as your account was handed to debt collectors. The applicable collection cost is evident on the website of the Council for Debt Collectors for your perusal: www.cfdc.org.za. We have arranged for the relevant statement with the details to be forwarded to you to the same mail address as used by you in this report and apologise for any inconvenience caused. Kind regards