Continous debt with Ackermans and Vericred

Item: VeriCred Collections
Rating: 1
Author: Letlhogonolo B

I had an overdue account with Ackermans and handed over to Vericred.i paid the whole amount in full,now that I'm requesting a paid up letter they refuse to help.and now I have an amount of almost R150 which I don't know how I accumulated.this is the second time is happening to me with them.i just want my paid up letter but now I have to wait for someone on leave.😒😣

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Replies (3)

VeriCred Collections's replyOfficial

10 Oct 2024, 16:52

Good day Letlhogonolo B*****, thank you for your review. Please note that we do not issue a paid-up letter. We have however urgently requested the required letter from our client/your service provider despite the someone on leave.
The letter will be forwarded to you soonest upon receipt in order to have your adverse details updated on all credit bureaux.
Regards.

VeriCred Collections's reply10 Oct 2024, 16:52

Official

Letlhogonolo B's updateReviewer Update

11 Oct 2024, 09:03

Thank you so much for your response, my problem has been resolved. It seems like Ackermans had mislead me into thinking Vericred was the one at fault with the delay.
Thank you Vericred...

Letlhogonolo B's update11 Oct 2024, 09:03

Reviewer Update

Thank you so much for your response, my problem has been resolved. It seems like Ackermans had mislead me into thinking Vericred was the one at fault with the delay.
Thank you Vericred...

VeriCred Collections's replyOfficial

11 Oct 2024, 10:51

Thank you Letlhogonolo, thank you for your comments.
We are very happy that the matter could be sorted. May we kindly request you to please amend and upgrade you review on this site from a 1star if you have been satisfied with the outcome.
Thanking you.
Kind regards.

VeriCred Collections's reply11 Oct 2024, 10:51

Official