MR
Melinda R
1 reviews | Active since Oct 2022
15 Oct 2022, 10:05
Consultants harrass third party
The consultants are rude. Someone from Vericred called and I was not at home so my mom picked up, the consultant said a mouthful of hurtful things to my mother. She called my mother a **** and a rogue. I don't understand how consultants are allowed to harass people like this.
Helpful (0)
Replies (1)0
Replies (1)
VeriCred Collections's replyOfficial
20 Oct 2022, 09:44Hello MELINDA R****, thank you for your review of which we have taken cognisance. Please note that these allegations are treated as serious, our agents work strictly according to a code of conduct. Your claims will duly be investigated as all our calls are recorded.
Our records reflect that your overdue account was handed over for collection beginning of August still with no payment to date. Our agents have endeavored to contact you and can never reach you. Collection will thus continue on your outstanding account until settled in full. Once your account is settled, we will issue you with the relevant proof to provide to our client, who listed your adverse details on the credit bureaux prior to handover, in order to update your records accordingly.
Regards.
Our records reflect that your overdue account was handed over for collection beginning of August still with no payment to date. Our agents have endeavored to contact you and can never reach you. Collection will thus continue on your outstanding account until settled in full. Once your account is settled, we will issue you with the relevant proof to provide to our client, who listed your adverse details on the credit bureaux prior to handover, in order to update your records accordingly.
Regards.
Best regards,
VeriCred Collections's reply20 Oct 2022, 09:44
Official
Hello MELINDA R****, thank you for your review of which we have taken cognisance. Please note that these allegations are treated as serious, our agents work strictly according to a code of conduct. Your claims will duly be investigated as all our calls are recorded.
Our records reflect that your overdue account was handed over for collection beginning of August still with no payment to date. Our agents have endeavored to contact you and can never reach you. Collection will thus continue on your outstanding account until settled in full. Once your account is settled, we will issue you with the relevant proof to provide to our client, who listed your adverse details on the credit bureaux prior to handover, in order to update your records accordingly.
Regards.
Our records reflect that your overdue account was handed over for collection beginning of August still with no payment to date. Our agents have endeavored to contact you and can never reach you. Collection will thus continue on your outstanding account until settled in full. Once your account is settled, we will issue you with the relevant proof to provide to our client, who listed your adverse details on the credit bureaux prior to handover, in order to update your records accordingly.
Regards.
Best regards,