PD
Privilege D
1 reviews | Active since Sept 2024
17 Sept 2024, 15:59
**** company. They refuse to send my statement to MTN
My mtn account was handed over to vericred. I paid all the outstanding debt over 2 months ago. But vericred hasn't submitted proof of payment to MTN. I called mtn countless times, they haven't received anything from vericred. I've called vericred over 20 times in the past 2 months, they kept on saying they have sebt to my email my statement but they haven't. I even gave them a second email adress to send my statement, even then, they said they sent. As it is i don't know what to do anymore. This company is a ****. I don't know why big companies work with them
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Replies (3)
VeriCred Collections's replyOfficial
18 Sept 2024, 10:09Good day Privilege Zibusiso D, we refer to your review.
Thank you for bringing this to our attention. Kindly note that the matter is being investigated with our client and the Accounts Dept. We will be able to revert once clarity received in this regard. Kind regards.
Thank you for bringing this to our attention. Kindly note that the matter is being investigated with our client and the Accounts Dept. We will be able to revert once clarity received in this regard. Kind regards.
VeriCred Collections's reply18 Sept 2024, 10:09
Official
Good day Privilege Zibusiso D, we refer to your review.
Thank you for bringing this to our attention. Kindly note that the matter is being investigated with our client and the Accounts Dept. We will be able to revert once clarity received in this regard. Kind regards.
Thank you for bringing this to our attention. Kindly note that the matter is being investigated with our client and the Accounts Dept. We will be able to revert once clarity received in this regard. Kind regards.
VeriCred Collections's replyOfficial
26 Sept 2024, 15:09Hello Privilege, we confirm that the monies were paid over to the service provider; your paid up letter was mailed 25/09/24 to the email address stated by you on this forum. Also please check spam/junk mail folders as well.
Kind regards.
Kind regards.
VeriCred Collections's reply26 Sept 2024, 15:09
Official
Hello Privilege, we confirm that the monies were paid over to the service provider; your paid up letter was mailed 25/09/24 to the email address stated by you on this forum. Also please check spam/junk mail folders as well.
Kind regards.
Kind regards.
PD
Privilege D's updateReviewer Update
26 Sept 2024, 16:18Thank you for your assistance. I have received the email with the paid up letter
PD
Privilege D's update26 Sept 2024, 16:18
Reviewer Update
Thank you for your assistance. I have received the email with the paid up letter