HW
Hester W
1 reviews | Active since Sept 2013
16 Feb 2016, 10:14
Charging for Fees you do not OWE
My son was at UPE and a small amount was due. I phoned the Varsity and paid the outstanding amount. A few days later Vericred phoned myself and my son telling us we owe them money. I tried to explain that we do not owe them anything and now they keep phoning my son and change the amount owing every time. I have a very good credit record and will not let this *****'s, who cannot find something better to do than harassing and trying to ***** our money. This is totally ridiculous! If I can warn businesses not to use this horrible company who overcharged on fees and charge the company and the debtor. They make money from both!!!
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VeriCred Collections's replyOfficial
17 Feb 2016, 15:25Hello cotsprep,
Thank you for your report. Upon investigation it was established that only the overdue amount that was handed over due to non-payment by you was paid. The outstanding was with regards to the legal collection fees accrued as the account in question was handed over to a collection company. Be that as it may, seeing that it was paid within two weeks after handover for collection, we have agreed to waive the outstanding cost and as a result the account in question was retracted and closed.
Please be guided accordingly.
Regards,
VeriCred Collections (Pty) Ltd.
Thank you for your report. Upon investigation it was established that only the overdue amount that was handed over due to non-payment by you was paid. The outstanding was with regards to the legal collection fees accrued as the account in question was handed over to a collection company. Be that as it may, seeing that it was paid within two weeks after handover for collection, we have agreed to waive the outstanding cost and as a result the account in question was retracted and closed.
Please be guided accordingly.
Regards,
VeriCred Collections (Pty) Ltd.
VeriCred Collections's reply17 Feb 2016, 15:25
Official
Hello cotsprep,
Thank you for your report. Upon investigation it was established that only the overdue amount that was handed over due to non-payment by you was paid. The outstanding was with regards to the legal collection fees accrued as the account in question was handed over to a collection company. Be that as it may, seeing that it was paid within two weeks after handover for collection, we have agreed to waive the outstanding cost and as a result the account in question was retracted and closed.
Please be guided accordingly.
Regards,
VeriCred Collections (Pty) Ltd.
Thank you for your report. Upon investigation it was established that only the overdue amount that was handed over due to non-payment by you was paid. The outstanding was with regards to the legal collection fees accrued as the account in question was handed over to a collection company. Be that as it may, seeing that it was paid within two weeks after handover for collection, we have agreed to waive the outstanding cost and as a result the account in question was retracted and closed.
Please be guided accordingly.
Regards,
VeriCred Collections (Pty) Ltd.